On Track Investigations offers quality workplace investigation, training, and dispute resolution services. Our investigations, training, and mediations are conducted by skilled, qualified and accredited professionals with significant personal experience in investigations, complaints management, dispute resolution and negotiation.
We provide professional evidence based investigation reports to assist you in managing code of conduct breaches and workplace incidents in your organisation. Our reports are detailed, factual and evidence based. Our skilled and experienced practitioners can be of assistance by providing you with advice on when to mediate, and when it may be more appropriate to investigate.
On Track Investigations are delivered based on a pre-agreed scope and purpose, within agreed time frames, to an agreed budget. On Track Investigations produces quality work including investigation reports that are tailored to client’s specific requirements. We partner with you to complete part, or all of an investigation, either independently or in conjunction with your internal team.
Our Mediation services are quality, impartial and professional. We consult with you to ascertain the nature of the conflict within your organisation and work with the parties to assist them to identify and discuss issues in dispute, assisting them to move confidently towards resolution.
On Track Investigations can provide training to your teams in relation to:
- workplace investigations
- dispute resolution
- complaints management best practice
- building rapport and relationship management
- interview and conversation skills including planning, conversation management, self management and difficult conversations
- investigation report writing
- delivering unwelcome outcomes.
We have worked broadly across all levels of government, NGOs and private sector industry. Get in contact for an obligation free discussion about how we can assist you today.
“Thanks for your hard work on this one. The report reads perfectly.” NSW Government Client