Our Values

On Track Investigations takes a values based approach to our work to ensure that we deliver excellence in a consistent and replicable manner, each and every time.


Quality is the value that underpins all our work at On Track Investigations. If it’s worth doing something, it’s worth doing well. We take care with, and pride in our work. We deliver services with thought and mindfulness. There is never an excuse to do less than our best.


On Track Investigations has a strong commitment to integrity. We believe in a fair hearing, a right of reply, and an impartial process. We deliver our investigations with transparency and honesty. We deal with parties fairly and respectfully. We promote best practice.

Customer service

At On Track Investigations, we are obsessed with customer service. We work hard to exceed customer expectations with each and every engagement. Our valued clients are the life of our business.