Ever heard of confirmation bias? Confirmation bias will result in people searching for, recalling, and favouring information that supports their hypothesis over that which does not. It can also impact the way information is interpreted, to support an existing position […]
Part two of our difficult conversations guide. It’s time to pick up the actual phone. And have the actual conversation! During the call, remember: You are in control – this is your process. Maintain composure and ensure you get through […]
Why are difficult conversations so…..difficult? We’ve had one or two around here, so here is part one of our two part how-to guide for difficult conversations: Preparation. Preparation is key. Ensure you are ready . I don’t mean put it […]
If I had to give one piece of advice to assist managers to avoid misconduct in their teams, it would be this: Intervene early, intervene often. A stitch in time really does save nine when it comes to proactive management […]
Consideration of evidence in a workplace investigation can be a tricky task. There are many factors that require careful consideration, and you need to get it right, because the consequences for the parties can be significant. So, what should you […]
Report writing! On Track Investigations are famous for our quality reports. Why? Because we put extensive effort, resources and care into them. So what constitutes a quality report? These are just a few of our considerations when we write our […]
What is the role of a support person in a workplace investigation? It’s really important to remember to offer participants in a workplace investigation the opportunity to bring a support person with them to an interview. A legal representative, their […]
What is a conflict of interest? The Australian Public Service Commission’s website states that when your private interests affect the decisions you take as an employee, you have a conflict of interest. The impact a decision might have on you, […]
Don’t mishandle the opportunity to manage a complaint. It’s true that you never get a second chance to make a first impression, and it’s also true that you never get a second chance to handle a complaint correctly. It sounds […]
Would you like to conduct better workplace investigations? If so, why not start by making sure you’re planning your investigations adequately? In the race to get started, it can be easy to overlook this essential step, but don’t. This is […]